When you’re not from Denmark, understanding the way Danes think can take a little time. And if you’re an international manager in charge of managing and motivating a group of Danes, you may not have a lot of time to experiment before you’re expected to produce results.
So I wanted to share some of the tips I gave to a group of international managers recently on motivating Danish employees.
Motivating Danish employees is very different than motivating other groups of people because there are two big factors missing – hierarchy and fear.
Travel brochures usually talk about the sights and the smells and the tastes of a new place, but they don’t always talk about the sound of a place. Denmark has a sound, a default sound. And that sound is quiet.
Denmark is a quiet country, even within the cities. Especially this time of year, February, when it’s too cold to do anything but scurry from place to place, when the street cafés are closed and no one wants to eat their lunch in the park. The Danes are hibernating in their homes until the spring.
And especially when a blanket of snow covers the cities and countryside. Then everything around you will be beautifully, peacefully, totally quiet.
This Danish quiet can freak out a lot of internationals when they first arrive. If you’ve read my first book, you’ll know I tell the story of a refugee who’d just arrived in Denmark from Cairo, Egypt, and he asked another more established refugee to show him downtown Copenhagen.
The established friend took him to Strøget at, like, 9pm on Tuesday night in February, and the refugee was like, this is not a city! There’s no one here! He accused his friend of tricking him.
But it was the city. It was the capital city. And it was quiet.
If you’re Danish or have friends or family who are Danish, you may enjoy my new book, “Top 35 Mistakes Danes Make in English.”
For the past 16 years, I’ve made my living at least in part by correcting Danish people’s English at big companies like Danske Bank and Carlsberg. And I run into the same mistakes again and again.
Confusing ‘fun’ and ‘funny.’ Mixing up ‘customer’ and ‘costumer’. Spelling ‘loose’ with two ‘o’s and ‘see’ with only one ‘e’. Confusing ‘learn’ with ‘teach’ and ‘loan’ with ‘borrow.’ And saying ‘meet’ to mean the time one starts work. “You must meet at 9.” Meet who?
This book is an attempt to put myself out of business.
Get the How to Work in Denmark Book for more tips on finding a job in Denmark, succeeding at work, and understanding your Danish boss. It can be ordered via Amazon or Saxo.com or from any bookstore using the ISBN 978-743-000-80-8. Contact Kay to ask about bulk purchases, or visit our books site to find out how to get the eBook. You can also book a How to Work in Denmark event with Kay for your school, company, or professional organization.